Privacy Policy

This Privacy Policy explains how PQRC ("we," "us," or "our") collects, uses, discloses, and protects information when you use our web application hosted at mypqrc.com (the "App") and related services (collectively, the "Services"). Our official website is pqrcglobal.com.

By using the Services, you agree to the practices described in this Privacy Policy.

1) Who This Policy Applies To

This Policy applies to:

• QR Code Owners who create/manage QR codes and enable alerts; and
• Visitors/Scanners who scan a QR code and submit a notice through a QR landing page.

2) Information We Collect

We collect information in the following ways:

A) Information You Provide (QR Code Owners)

• Account information (such as name, email address, and login credentials, if applicable)
• Phone number (when you enable SMS alerts)
• QR code settings (such as message templates, notification preferences, or routing options)
• Support communications (messages you send to our support team)

B) Information Provided by Scanners (Visitors)

When someone scans a QR code and submits a notice, we may collect:

• Notice content (the text entered in the form)
• Optional contact information (only if the form requests it and the visitor provides it)

C) Automatically Collected Information

When you use the Services, we may automatically collect:

• Device and usage data (browser type, device type, pages viewed, timestamps, referring/exit pages)
• IP address and approximate location derived from IP (city/region-level), when available
• Log data for security, debugging, fraud prevention, and analytics

D) Location Information (Optional)

Some QR landing pages may request location permissions from a device/browser. If a visitor allows it, we may collect precise geolocation (latitude/longitude) to provide location context for the notice.

If location permission is not granted, we may store approximate location based on IP address when available.

3) How We Use Information

We use information to:

• Provide, operate, and maintain the Services (including generating and delivering notices and alerts)
• Send service-related notifications, including SMS alerts to QR Code Owners when a QR is scanned and a notice is submitted
• Manage user accounts and QR code configurations
• Improve performance, quality, and user experience
• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations and enforce our terms

4) SMS Alerts: Consent, Opt-Out, and Help

If you enable SMS alerts, you agree to receive text messages from PQRC at the phone number you provide.

• Message Purpose: Service alerts to QR Code Owners related to QR scans and submitted notices (e.g., parking/vehicle alerts) and important service-related updates.
• Message Frequency: Varies based on scan activity and user settings.
• Message & Data Rates: Message and data rates may apply.
• Opt-Out: You can opt out at any time by replying STOP to any message.
• Help: For help, reply HELP or contact us using the information in Section 12.

We do not send marketing texts unless explicitly disclosed and consented to separately.

5) How We Share Information

We may share information only as described below:

A) Service Providers

We may share information with vendors and service providers that help us operate our Services, such as:

• SMS delivery providers (e.g., Twilio)
• Hosting, analytics, and security providers

These providers are authorized to use information only as necessary to provide services to us.

B) Legal and Safety Reasons

We may disclose information if required to do so by law or if we believe disclosure is necessary to:

• Comply with legal process or governmental requests
• Protect the rights, safety, and security of our users, the public, or our Services
• Prevent fraud or enforce our agreements

C) Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

Important: We do not sell your personal information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

6) Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, including to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Retention Period: We retain notices, scan logs, and related operational records for up to one (1) year for operational, security, and audit purposes, then delete or anonymize them unless a longer retention period is required by law.

We may retain certain information longer where necessary to:

• comply with legal obligations,
• address security incidents or abuse,
• enforce agreements, or
• resolve disputes.

7) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8) Children's Privacy

Our Services are not directed to children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us so we can delete it.

9) Your Privacy Choices and Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent (e.g., precise location permissions)

QR Code Owners can disable SMS alerts within the App (if available) or by replying STOP to messages.

To request access or deletion, contact us (Section 12). We may need to verify your identity before completing certain requests.

10) Cookies and Analytics

We may use cookies and similar technologies to operate and improve the Services (e.g., session management, analytics, and security). You can control cookies through your browser settings; disabling cookies may affect functionality.

11) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new "Effective Date." Your continued use of the Services after changes means you accept the updated Policy.

12) Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: